Manage Yourself, Manage Others. Why Emotional Intelligence is critical to Business Relationships and great Business.
How do you motivate your team? How well do you deal with conflict? What’s the best way to handle performance issues? Is change difficult for your team? How well do you focus and prioritise? Is stress a problem in your business? Do you suffer from Imposter Syndrome? What are the key skills that successful business people have, that help them manage these issues and more – that translate into higher sales, greater customer satisfaction, lower staff turnover and stronger resilience.
Neuroscience is showing that these skills can be learned and developed deliberately and collectively are called Emotional Intelligence.
Barbara explains what Emotional Intelligence is, how it works and what the 10 component skills are. She will share the research and case studies which demonstrate very concrete results from what used to be referred to as “soft skills”.
Along with business and leadership coaching, Barbara explains how she trains individuals and teams to build Emotional Intelligence into their everyday activities which ultimately impacts not just their professional lives, but their personal lives as well. Her practical, straightforward approach holds tips and hints that can be implemented by anyone.
Emotional Intelligence is the difference, that makes the difference! It separates good business people from great ones!